bibaji's Privacy Policy

bibaji ("we", "our", "platform") operates a safe and reliable online entertainment platform for players in Bangladesh. This privacy policy applies to users of the bibaji website (https://bibaji.cam) and clearly describes how your personal information is collected, processed, stored, and kept secure.

By creating an account on bibaji or using our services, you are considered to have given your consent to this privacy policy. We ask that you read this policy carefully and in full. If you do not agree with any part of it, please refrain from using our services.

This privacy policy is an integral part of bibaji's Terms and Conditions. Both documents together form the legal agreement between you and bibaji.

bibaji collects different types of information for different purposes. A detailed breakdown by category is provided below:

2.1 Registration and Identity Information

When you create an account on bibaji, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — only users aged 21 and above are approved)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Financial and Payment Information

To facilitate deposits and withdrawals, we may collect the following information:

• bKash / Nagad / Rocket / Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

We never store full card numbers or complete banking credentials. Financial information is transmitted through SSL-secured channels.

2.3 Automatically Collected Technical Information

When you use bibaji, the following information is collected automatically:

• IP address and device type
• Browser type and operating system
• Login and logout times
• Page views and click patterns
• Cookie and session data
• Referring URL

2.4 Cookies and Tracking Technologies

bibaji uses cookies and similar technologies to improve your experience. Cookies remember your preferences, save your login status, and help keep our platform running effectively. You can control cookies through your browser settings, but disabling certain cookies may limit the functionality of the site.

bibaji uses your information only for specific and legitimate purposes. Those purposes are described below:

• Account management: Creating, verifying, and maintaining your bibaji account.
• Age verification: Approving accounts only for users aged 21 or above.
• Payment processing: Completing transactions to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Customer support: Providing assistance with your questions and issues through live chat and email.
• Security and fraud prevention: Preventing unauthorized use of accounts and financial fraud.
• Responsible gaming: Identifying patterns of excessive play and providing timely support.
• Legal compliance: Meeting applicable legal obligations.
• Service improvement: Analyzing user experience and improving the platform.
• Promotional communications: Informing you about bonuses and offers with your consent.

bibaji never sells your personal information to third parties. However, information may be shared in limited circumstances:

4.1 Authorized Service Providers

We work with certain trusted third parties that help us operate our services — such as payment processing, cloud storage, and technical support. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

4.2 Legal Requirements

bibaji may be required to disclose information in response to a court order, a lawful directive from a government authority, or a legal obligation. In such situations, we will make every effort to protect your information within the limits of the law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. In such cases, the new owner will be bound to comply with the terms of this privacy policy.

bibaji has put in place industry-standard technical and organizational measures to protect your information:

• SSL/TLS encryption: All data transmissions are handled through encrypted channels.
• Secure servers: Data is stored on servers with industry-standard security.
• Access controls: Only authorized staff can access the data they need.
• Regular security reviews: Our systems undergo regular security testing.
• Password hashing: Your password is never stored in plain text.

5.1 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period for legal compliance, dispute resolution, and fraud prevention purposes. Once that period ends, the information is securely deleted.

As a bibaji user, you have the following rights:

6.1 Right to Access

You may request a copy of the information bibaji holds about you at any time. We will provide the information within a reasonable time after receiving your request.

6.2 Right to Rectification

If any of your information is inaccurate or incomplete, please let our support team know. We will make the correction promptly.

6.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, information that must be retained to meet legal obligations may not be possible to delete.

6.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. In that case, we will respect your preference.

6.5 Right to Data Portability

You may request your information in a structured, commonly used format.

bibaji is for users aged 21 and above only. We never knowingly collect information from minors. Age is verified at the time of registration, and if a user is found to be a minor, their account is suspended immediately and their information is deleted.

If you believe a minor has registered on bibaji, please notify our support team immediately.

bibaji may send you promotional communications with your consent — such as bonus offers, tournament updates, or notifications about new features. You may request to stop receiving these communications at any time.

Important account-related information (security alerts, transaction confirmations, policy changes) is part of our legitimate obligation to communicate and cannot be turned off.

While bibaji's data protection measures are very robust, no digital system is entirely free of risk. Should a data breach ever occur:

• We will identify and contain the incident promptly.
• Affected users will be notified as soon as possible.
• All necessary steps will be taken to minimize harm.
• Systems will be improved to prevent recurrence.

bibaji reserves the right to update this privacy policy as needed. For significant changes, we will publish a notice on the website and, where possible, notify registered users directly. Continuing to use bibaji after any changes are made will be considered as your acceptance of the revised policy.

The date of the most recent update will be clearly displayed at the top of this page. You are advised to review this policy regularly.

bibaji prioritizes responsible gaming. We use information about your gaming behavior to:

• Identify signs of excessive play.
• Provide timely warnings and support.
• Facilitate self-exclusion or limit-setting.

Using your data for this purpose is part of bibaji's ethical responsibility and is done solely for your protection.

This privacy policy is governed by the laws applicable to bibaji's area of operation. In the event of any dispute or claim, both parties will first attempt to resolve the matter through discussion.