🛡️ Responsible Gaming

bibaji's commitment to safe and responsible gaming

Enjoy the fun while staying within your limits. bibaji is always by your side — to ensure safe, transparent, and responsible gaming.

Our Commitment

Why is responsible gaming important?

Online gaming is a great form of entertainment, but it should always be enjoyed responsibly. bibaji believes that every player's safety and mental wellbeing is the highest priority. That is why we provide multiple effective tools and resources for responsible gaming on our platform.

When gaming becomes a source of stress rather than enjoyment, it is time to stop. At bibaji, you can set your own gaming limits. Deposit limits, time-outs, self-exclusion, and many other options are right at your fingertips. Responsible gaming means not only protecting yourself, but also keeping your family and loved ones safe.

bibaji's responsible gaming policy has been designed with Bangladeshi players in mind. We want every session to be enjoyable, not a burden. On this page you can learn how to use the protective tools and get support when needed.

Protection Tools

bibaji's responsible gaming features

The following tools are always available on our platform to keep your gaming experience safe and balanced.

Deposit Limits

You can set the maximum amount you deposit daily, weekly, or monthly yourself. Once a limit is set, it takes effect automatically and prevents excess deposits.

Session Time-Out

Take a break for a set period. You can pause your account temporarily for 24 hours, 1 week, or 1 month. No betting or transactions are possible during the break.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can keep your account closed from 6 months up to permanently. During this time you will not receive any promotional messages from bibaji either.

Gaming History Review

You can view a clear record of all your betting activity, wins and losses, and total spend. Transparency and awareness are the foundation of responsible gaming.

24/7 Support

Contact our Bangla-speaking support team via live chat at any time. We are here for any gaming-related issue — 24 hours a day.

Parental Controls

Use parental control software on your device to prevent underage family members from accessing gaming sites. bibaji is for users aged 21+ only.

21+

Age Verification is Mandatory

bibaji is for those aged 21 and above only. Age is verified at the time of registration, and providing false information is strictly prohibited.

Age Restriction

For adults only

Online gaming is an adult form of entertainment. bibaji strictly enforces the 21+ age limit. Every user's age is verified at the time of registration.

If there is anyone in your home under the age of 21, make sure they cannot access your bibaji account. Keep your personal login details confidential.

  • Do not share your account password with anyone
  • Log out after each session on a shared device
  • Use parental control software to protect minors

Warning Signs

How do you know when you need help?

If gaming becomes a problem rather than entertainment, the following signs may appear. If you notice these signs in yourself, seek help without delay.

  • Repeatedly playing to try to recover lost money
  • Hiding your gaming from family or friends
  • Cutting back on daily expenses to fund gaming
  • Trying to stop gaming but being unable to
  • Feeling anxious or distressed about gaming
  • Neglecting work, studies, or relationships
  • Continuing to game by taking on debt or borrowing money
  • Relying on gaming to relieve stress

How to Use

Activate protection tools

After logging in to bibaji, follow the steps below to enable any responsible gaming tool.

01

Open Account Settings

After logging in to bibaji, click on your profile icon in the top right corner and go to the "Account Settings" section.

02

Select the Responsible Gaming tab

In the settings menu, find the "Responsible Gaming" tab. All protection options are available here.

03

Set a deposit limit

Set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately; increasing one has a 24-hour waiting period.

04

Set a time-out

Turn on the time-out option for a break of a set duration. The account cannot be reactivated before the break period ends.

05

Apply for self-exclusion

If you need a long break, complete the self-exclusion form. It takes effect immediately and cannot be changed before the period ends.

06

Contact support directly for help

If you have difficulty making changes yourself, contact our 24/7 live chat. Our team is always ready to help in Bangla.

Get Support

We are here for you

If you are struggling with a gaming problem, you do not have to face it alone. bibaji's support team and responsible gaming team are always ready to help.

Live Chat Support

Talk directly with bibaji's Bangla-speaking support team via chat 24 hours a day, 7 days a week.

Email Support

[email protected] — email us for detailed information on responsible gaming.

Account Protection

Contact support immediately for an account lock, self-exclusion, or an emergency break.

Mental Health Support

We always recommend seeking professional counselling services to deal with gaming addiction.

FAQ

Responsible Gaming FAQ

Here are answers to frequently asked questions about bibaji's responsible gaming features.

After logging in to bibaji, go to your account settings and open the "Responsible Gaming" section. There you can set a daily, weekly, or monthly maximum deposit amount. Reducing a limit takes effect immediately. However, if you want to increase a limit, a 24-hour waiting period applies, which prevents impulsive over-deposits.

Self-exclusion means completely closing your bibaji account for a set period at your own request. Options are available to close the account for 6 months, 1 year, or permanently. During the exclusion period, login, betting, deposits, and all promotional messages will be suspended. It cannot be cancelled before the period ends. In the case of permanent exclusion, the account cannot be recovered.

A time-out is a temporary break — usually from 24 hours up to 1 month. During this time the account is closed, but it reactivates automatically once the period ends. Self-exclusion is long-term — it starts at a minimum of 6 months and cannot be cancelled before the period is over. If you feel that gaming is becoming a serious problem in your life, self-exclusion is the right option.

Yes. bibaji makes age verification mandatory for every user at the time of registration. Creating an account under the age of 21 is strictly prohibited, and providing false information is legally punishable. If suspicious age-related information is found on any account, bibaji reserves the right to suspend that account at any time.

Yes. You can contact bibaji's support team via live chat or by emailing [email protected]. We handle the matter confidentially and take the necessary steps. Gaming addiction is a recognised problem, and seeking help for it is an act of courage.

bibaji does not provide direct treatment services, but we always recommend seeking professional mental health support. Our support team can provide you with initial guidance. We can also quickly arrange self-exclusion or account closure so you can keep yourself away from gaming during your recovery.

Welcome to bibaji

Play responsibly, enjoy the fun

Browse our games section for a safe gaming experience at bibaji, or read the FAQ if you have more questions.

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